Core
4
Patient filesOne record for every patient — registration, visits, files and bills together.
PinboardA personal board for the day's work — timers, calls due, alerts and notes.
Clinic ChatChat with your staff: a clinic channel, private messages, files and voice notes.
Croc Chat AILike GPT for your clinic. Ask Croc about patients, the queue, dues, revenue or stock.
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Reception
7
AppointmentsBook walk-ins or scheduled visits at the desk, paid now or later.
Live QueueA live queue for every doctor — who's waiting, who's in, who's done.
Follow-upsA daily call list, built automatically from bookings and reviews due.
BillsCreate and manage every bill — part payments, advances, refunds and GST, in one place.
Booking PortalYour clinic's own booking link; patients pick a doctor, service and time.
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WhatsAppShare prescriptions, bills and follow-up reminders on WhatsApp in one click.
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Email & SMSReceipts, appointment reminders and shared documents by email, with SMS to follow.
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Doctor's desk
6
Prescription PadWrite the whole visit in one pad — vitals, diagnosis, prescriptions, advice and the next review.
Smart RxFaster prescribing: search medicines from your own stock, save templates, and start from the last visit.
ProceduresRecord the site, settings and details of every procedure, with aftercare notes and photos.
DDIChecks every pair of medicines on the Rx and warns about clashes.
Recap AIOne-click AI summary of a patient: conditions, allergies, risks and last visit.
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Lazy CameraSnap before-and-after photos on your phone and mark them up; it reads inventory bills too.
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Clinic management
9
Clinic setupProfile, logo, departments, opening hours and a contacts list.
Staff, roles & permissionsInvite staff, give each a role, and switch single permissions on or off.
Branded templatesRx and bill printouts with your logo, letterhead, signature and GSTIN; Rx in 4 Indian languages.
SupportEmail support within 24 hours, and bug reports from any screen with a screenshot.
Onboarding & migrationWe help you set up and move your existing records in.
Learn & PlaygroundTraining courses with badges, and a practice clinic where Croc guides new staff.
Clinic dashboardFootfall, revenue, dues, new patients and no-shows at a glance.
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Detailed reportsFinance, per-doctor, patient, clinical and pharmacy reports.
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Report emails SoonA weekly summary of how the clinic did, sent to admins.
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Technical
5
Secure storageSpace for files, scans and photos.
Data protectionEach clinic's data walled off, files encrypted, and encrypted backups every night.
Audit trail & safe sign-inLogins, edits, payments and refunds are logged; sessions time out, wrong passwords lock.
DPDP-readyPatient consent, one-click data export, and location stripped from photos.
Data importMove from HealthPlix, another EMR or a spreadsheet; AI matches the columns.
